Please review all screen shots for verification. They do this on every car they sell. My daughter found a 2024 Blazer EV RS listed on Autotrader for $26,990, with “Dealer Fees Included” for the doc and transit fees. She spent almost two hours at the dealership and was kept waiting several times as Dave tried to juggle 3 customers at once. When she asked for the out-the-door price, Dave said they “can’t honor” the Autotrader price. In finance, Alex presented $11,600 add-on products but would not tell her the interest rate or loan term. Federal: Truth in Lending Act and Regulation Z (12 CFR 1026) and Minnesota: Minn. Stat. 168.71 (motor vehicle retail installment sales) require that. They wait until the very last legal moment to do so. My daughter called me into the situation. When I asked about the advertised price by phone, he gave the same answer, almost word for word. Their own website lists the same car for $28,293, which is $1,303 more than their Autotrader ad. Minnesota law prohibits misleading advertisements (Minn. Stat. 325F.67), and the Attorney General has sued dealers over deceptive sales tactics. You decide if you want to give them your business. I'm going elsewhere. Later, I spoke with Will, a sales manager who at one point described himself as the GM. He said this is not their process and threw Dave and Alex under the bus as not following process. I made an offer. He never called back. A salesperson called instead and offered $26,990, which is the price they advertised in the first place. They did this to cover their tracks legally. It was clear to me this was a sales strategy, not some rogue sales person. A dealer should honor its own advertised price without the customer having to escalate or employees lying about it. Know the price you’re responding to, get the out-the-door number and the APR in writing before you visit, and don’t let finance pitch add-ons before you’ve seen the rate. Open to modifying this review if someone of actual authority calls me to explain how they are updating their systematic sales tactics are being updated. In the meantime, I am escalating to Autotrader, AG and other escalation paths to save others from the same experience my daughter got.

I have had very few issues with my 2019 truck But when I have the Shakopee dealership has been top notch They have a great team Thank you for a great experience

Great service, friendly, quick, and easy to get into.

Nice location chevrolet.

From start to finish! This dealership knows how to handle service! Madison, our contact in the service department, greeted me upon arrival and was knowledgeable throughout! She kept me in the loop of what was happening, asked about what we needed and wanted to have done. Our service took a little longer due to the issue, but, that is not a problem. When a job is done right, it is worth it! When we need service, or when it is time for a new vehicle, I know where we will start and end our search! Thanks and highly recommend!!!

Yesterday my family and I drove from Grand Rapids MN , Purchased a 2023 Chrysler Pacifica from David Jones. The experience was amazing the drive back home was great. Thank you David.

Great experience at Shakopee Chevrolet. The staff was friendly, straightforward, and easy to work with. They answered my questions, kept the process moving, and made everything hassle-free without any pressure. I’d definitely recommend them if you’re looking for a smooth buying or service experience.

Kaylie is the best to work with.

Your transmission tech Kyle was excellent in his repair of my truck His expertise/skills are an asset to Shakopee Chev So grateful. Madison my customer rep also helped get this resolved quickly and kept me updated Cashier/ office staff were also wonderful to work with I purchase my truck a Shakopee Chevrolet and I will continue to come back in the future for care/maintenance of my vehicle John Stoffel

Went in for help. Alex and Dave were amazing! Ended up leaving with a new car!!

Very efficient and informative. Let me pick what I wanted done. Told me what would be done before the work was started. Very efficient.

Collin in the service department was EXCELLENT with providing an explanation on what was wrong with the car and great communication on the process moving forward.